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Website Help & Support


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Download the NWBC Website Computer Lesson from the Jan. 2010 meeting *

Tips for web site users...
  • There are many e-mail programs out there. If clicking on an e-mail link in this site brings up nothing or causes problems for you, you might have to highlight the email address and copy (CTRL+C) and paste (CTRL+V) the email address into your e-mail program manually.
  • If you want to send an article for us to use on the site or the Monthly Newsletter, but are not sure how to go about it, please contact Juli at jd@jeweldesigns.com
  • If you would like to submit a photo or multiple photos for use on the site, but are not sure how to go about it, please contact Juli at jd@jeweldesigns.com
  • If you have any problems and need additional help with any of the above mentioned problems, or would like to submit a new problem, please contact Juli at jd@jeweldesigns.com.
  • If you would like to submit an ad for our Classified Ad's page. Contact Sabra or Juli for information.
  • If you need to update your Flash Player, go to
    http://get.adobe.com/flashplayer/
  • Remember, there is no such thing as a dumb question when it comes to computers!


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How to Troubleshoot a PDF File Not Opening on a Website

If you try to open a .pdf file and it won't open or freezes, try downloading the latest version of the Adobe Reader first. It is free and you can get it here:
http://www.adobe.com/products/acrobat/readstep2.html

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Getting errors opening PDF files can be a frustrating experience for the user, particularly when trying to access a document or form to complete a task. PDF difficulties within a browser are due to compatibility issues between Adobe Reader and the browser or problems with the downloaded file itself. Some PDF errors are specific to certain browser software, but there are several easy ways to troubleshoot errors in all browsers.

1. Open your program files and find the folder named "Adobe." Take note of the version number in the name of the "Reader" folder. Go to Adobe.com and check their latest version number to verify that you have the latest version installed. If you do not, click the "Get Adobe Reader" button located on the software's homepage to install the most recent version.

2. Open the "Help" menu on the browser and click "Check for Updates" or a similarly named option. The browser will check the latest version is installed. If not, the browser will provide installation instructions.

3. If the latest versions of Adobe and your browser are installed, confirm that the PDF file itself is working correctly. Launch Adobe Reader and open the "File" menu. Click "Preferences," then "General." Remove the check mark in the "Web Browser Integration" field and click "OK." The ability for PDFs to be opened within your browser is now disabled. Return to the original website and save the PDF to your hard drive. Attempt to open the file with Adobe Reader.

4. If the PDF will not download correctly, move your mouse over the link and take a look at the bottom left hand corner of your browser window. The link's URL should look something like this: http://www.website.com/documents/example.pdf

If the URL does not end in ".pdf" or if there are obvious errors, the link is broken. Contact the webmaster about the file not being available.

From ehow.com (http://www.ehow.com/how_6937983_troubleshoot-file-not-opening-website.html)

These are additional pages from Adobe.com with information about problems opening pdf's:

Can't open PDF
Can't view PDF on the web

There are numerous other free programs out there that handle pdf files. If you would like to try them, check out the list bellow from Download.com:
Tip: Be aware that most "free" programs like to try and install some sort of browser toolbar when you install the program. The Adobe reader included. Always watch the installation and always UNCHECK the little box for the toolbar if you see one.

Foxit Reader
Nuance PDF Reader
Easy PDF Reader
Sumatra PDF Viewer


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How to set the Northwest Bird Club Home Page (or any other page)
as your "Home Page" in your browser


What is a Home Page?
When you initially open up your Web browser, the very first page that you will see is called the "home" page. The home page is your jumping off point to the rest of the Web. You can specify absolutely any page on the Web as your browser homepage.

How To Set Your Browser Start Page in Internet Explorer

1. Click on your Internet Explorer icon; you'll find this in your Start menu, or the toolbar at the bottom of your desktop window.
2. Type in "northwest bird club" to IE's search box at the top of the browser window or go directly to www.northwestbirdclub.org (this is just an example, you can use any website that you want).
3. Arrive at the bird club's home page.
4. Go to toolbar at the top of browser, and click on "Tools", then "Internet Options".
5. At the top of the pop-up, you'll see a "Home Page" box. The address of the site that you are currently at (http://www.northwestbirdclub.org/) is there. Press the "Use Current" button to specify this page as your home page.

How to Set Your Browser Start Page in Firefox

1. Click on the Firefox icon to start up your browser.
2. Navigate to the site that you'd like as your Home page.
3. At the top of your browser window, you'll see the Firefox tool bar (this includes the words "File", "Edit", etc.). Click on Tools, then Options.
4. The popup window will open up with the default option of General. At the top of the window, you'll see "Home Page Locations." If you're satisfied with the page you're currently at and would like to set it as your Home Page, click on "Use Current Page."

And that's it, folks. Once you do this simple bit of housekeeping, every single time you start up your browser you will be at your designated home page. When you're finished surfing the Web and want to get back "home", all you need to do is click on the home icon or open a new browser window. Simple and easy.

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All about Passwords ~
So, you can't remember your password and neither can your browser?

Suggestion Number One:

To be clear, the dialog box we are talking about is this one:

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So what to do if you click NO and change your mind later?
In most cases you can get the box back easily. You simply remove that particular user name from the login form.
1. Double-click inside the form field where you normally enter your user name. This will bring up a dropdown list showing all your saved AutoComplete user names. (in this example, there is only one in the list)



2. Point (not click) to the one you want to remove, so that it is highlighted, and then hit the Delete key.
3. Once gone, login in again. You should now get the autocomplete box again.

For example, if you check the box "Don't offer to remember anymore passwords" and then change your mind, all you have to do to get it back is open Internet Explorer and click:
Tools > Internet Options > Content > AutoComplete
There you will see the option: "Prompt Me to Save Passwords" and simply checking it will bring the prompt back at most web logins

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From Microsoft.com:

The information in this Help topic applies to Windows Internet Explorer 7 and Windows Internet Explorer 8.

Internet Explorer uses a feature called AutoComplete to store passwords and other information that you type into web form fields. By storing this information, Internet Explorer can automatically fill in form fields if you begin to type the same information later. AutoComplete is turned on by default. If AutoComplete has been turned off, follow the steps below to turn it on again.

To turn on AutoComplete
1. Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer.
2. Click the Tools button, and then click Internet Options.
3. Click the Content tab.
4. Under AutoComplete, click Settings.
5. Select the Web addresses, Forms, User names and passwords on forms, and Prompt me to save passwords check boxes.
6. Click OK twice.

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There is a way to delete the Autofill History. Click on “Tools” in the Menu Bar and click Internet Options. Click on the “Content” tab and locate the “AutoComplete” section. Click on the “Settings” button. Once you are in the “AutoComplete Settings” window click on the “Delete AutoComplete History” button. You can also adjust the other settings to suite you.


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How to backup and restore your Firefox Passwords

Firefox has a built in password manager that helps you store usernames and passwords for the sites you need to login and use. Once the username/passwords are saved by the password manager, you can visit these sites and login without having to remember the login details.

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Click on the link below for all the information about Firefox Passwords:
Remembering Passwords in Firefox


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More Browsers and More Information on Passwords:

If you are concerned about security and passwords, here are just a few articles on the subject, obviously a search of the internet will give you thousands more:

Password Managers:


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For questions or more information
E-mail: jd@jeweldesigns.com

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To report any broken links, please contact the webmaster





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